Job Description

Job Title: Customer Service Representative

Location: Watford

Employment Type: Full-Time (Summer Intern Availability)

Job Description: We are seeking a highly motivated and enthusiastic individual to join our customer service team as a Customer Service Representative. The successful candidate will be responsible for providing excellent customer service to our clients and customers.

Responsibilities:

• Answering customer queries via phone, email, and live chat.
• Resolving customer complaints in a timely and professional manner.
• Liaising with other departments to ensure customer satisfaction.
• Handling customer orders and processing payments.
• Maintaining accurate customer records and data entry.
• Adhering to company policies and procedures.

Requirements:

• Excellent verbal and written communication skills.
• Strong problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment.
• Basic computer skills including proficiency in Microsoft Office.
• Ability to work well in a team environment.
• Previous customer service experience is a plus but not required.
• Summer intern availability is optional and all candidates must be authorised to work in the UK.

If you are looking for a challenging and rewarding career in customer service and meet the requirements listed above, please apply today. We offer competitive compensation and benefits packages and opportunities for advancement within the company.

Job Types: Full-time, Temp to perm, Internship
Contract length: 3 months

Salary: £22,952.00-£23,929.00 per year

Benefits:

• Canteen
• On-site gym
• On-site parking
• Transport links

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Watford: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

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