About Us:

Position Purpose:

Under general direction of the Accounts Receivable Manager, the Cash Application Associate supports the National Accounts Collection and Accounts Receivable functions respectively.

The primary objectives of the position are the following:

Process timely and accurate payment receipts to the customer credit accounts as instructed and support all related administration functions for same.

Reconciliation/resolution of accounts (that may have complex hierarchies, contracts) where unapplied, misapplied, credits, discrepancy, or variances may be presented.

Provide superior customer service and support to internal customers.

Reinforce communication strategies.

Key Job Activities:

Timely and accurate application of BACs, Cheque, & Credit Card payments.

Perform regular scheduled Direct Debit Pulls.

Posting payment batches.

Reconciliation/research of payment remittances.

Transfers, adjustments, and GL/sub-ledger/inter-company transactions.

Perform complex account reconciliations with a view to resolution of a full range of possible issues/challenges.

Reconciliation of bank deposit to AR sub-ledger.

Problem resolution as it relates to payment/account discrepancies, misapplication and or posting errors.

Perform in-depth investigations/customer payment analysis in the event of dispute or request.

Provide direct support and guidance to the Branches and National Accounts.

Support colleagues in periods of absence.

Cash Reporting and related reports as assigned.

Support process improvements and cost efficiencies.

Raise and allocate authorised credit notes in line with company procedures.

Process adjustments for all bank returns in concert with appropriate communication.

Maintain tracking and timely posting of payment on post-dated file.

Perform related administration tasks as assigned i.e. file/transaction maintenance, office supply, department equipment maintenance etc.

General filing and correspondence.

Education:

Qualification in Maths & English

Experience (EMEAA):

Previous experience in a similar role.

Experience of using SAP is essential.

Strong communication skills.

Superior problem solving, analytical and reconciliation skills.

Demonstrated strength in organizational skills.

Ability to work independently, while supporting team initiatives/objectives and meeting deadlines.

Strong detail orientation and accurate data entry skills.

Effect time management skills with the ability to manage multiple priorities.

Proficient computer skills with Word, Excel, and Outlook.

Professional manner, customer care focus and strong interpersonal skills.

Certifications and/or Licenses:

Benefits:

Disclaimer:

The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job or person. This document does not create an employment contract, implied or otherwise. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources policies and local laws.To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.